Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Manufacturer
Chrysler (FCA US, LLC)
What Happened
Your vehicle's rearview camera system relies on the radio software to show you what's behind your car when you're reversing. In some cases, the radio software might not work properly, preventing the camera image from showing up.
Risk if Unfixed
Not being able to see what's behind your vehicle when reversing increases the risk of a collision, especially with people or objects that might be hard to spot.
Free Fix
Your dealership will update the radio software for free. This update can be done either in-person or over the air, directly through your vehicle's system. You should schedule the update as soon as you get the recall notice, and you can contact FCA US, LLC for more information.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Original — Remedy
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →