Component
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Manufacturer
Chrysler (FCA US LLC)
What Happened
Your vehicle's transmission control module is like the brain of your automatic transmission. In certain 2012-2015 models, it might not warn you correctly when you exit the vehicle while it's still in gear.
Risk if Unfixed
If you think your vehicle is in PARK but it's not, you could try to get out and be struck by the vehicle. This could lead to serious injury.
Free Fix
Your Chrysler dealer will update your vehicle's software to prevent this issue, and it won't cost you a thing. Just schedule the update when you get the recall notice.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Original — Risk if Unfixed
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Original — Remedy
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27.
Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →