Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The high-voltage battery in your Audi Q5 or A7 E Hybrid Electric PHEV is what powers the electric motor and propels your vehicle. In some 2021-2024 models, this battery can get too hot.
Risk if Unfixed
If the battery overheats, it could catch fire, which could cause serious damage to your vehicle and put you at risk of injury.
Free Fix
Your Audi dealer will install new diagnostic software to help monitor the battery, and they'll contact you when the final repair is ready. In the meantime, don't charge your car until they tell you it's safe to do so. The repair is free, and you'll be notified when it's time to bring your vehicle in.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Original — Risk if Unfixed
A high-voltage battery that overheats increases the risk of a fire.
Original — Remedy
Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →