Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your vehicle's rearview camera system may not display an image when you reverse due to a software error.
Risk if Unfixed
If your rearview camera doesn't show you what's behind your vehicle, you're at a higher risk of crashing while backing up.
Free Fix
Audi will update the infotainment system for free to fix the problem, and you should contact them at 1-800-253-2834 or check the letter they sent you for the recall notice 91DF.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022 Audi Q3 vehicles that failed to receive the software update under Recall 21V-825 (91CR). A software error may prevent the rearview image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Original — Remedy
Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91DF.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →