ID: #21V825000
MFR: Volkswagen Group of America, Inc.
SYSTEM_COMPONENT
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
EVENT_SUMMARY
Your vehicle's rearview camera system may not show the image behind your vehicle when you start reversing due to a software glitch.
RISK_ASSESSMENT
If the camera doesn't work, you may not see potential hazards behind you, which could lead to a crash.
RESOLUTION_PROTOCOL
Audi will update the infotainment system FREE of charge to fix the issue, and you should have already received a notification letter on November 9, 2021.