Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The high-voltage battery management software in your E-Tron is designed to keep your battery from overheating. But in some 2019-2022 models, this software can malfunction and let the battery get too hot.
Risk if Unfixed
If the battery overheats, it could catch fire, posing a serious risk to your safety and the safety of others around you.
Free Fix
Your Audi dealer will update the battery management software and replace any faulty battery modules, all at no cost to you. You should schedule the repair as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
Original — Risk if Unfixed
A high-voltage battery that overheats increases the risk of a fire.
Original — Remedy
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →