The electric coolant pump in your vehicle is a small pump that helps keep your engine cool. In some 2012-2017 Audi models, this pump can get blocked or short-circuit, which could lead to overheating.
Risk if Unfixed
If the pump fails, your engine can overheat, which can cause a fire. This is a serious risk that could happen while you're driving or parked.
Free Fix
Your Audi dealer will replace the faulty pump with a new one at no cost to you. You should schedule the repair after checking repair availability with your dealer, so your vehicle can run safely and reliably. This timing describes the original 2018 filing; contact your dealer now to confirm the free repair is available.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Original — Risk if Unfixed
A blocked pump or a short-circuited pump can increase the risk of a fire.
Original — Remedy
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
The electric coolant pump in your Audi is a small pump that helps keep your engine cool. In some 2012-2017 models with 2.0L turbo engines, debris from your cooling system can clog the pump and cause it to overheat.
Risk if Unfixed
If the pump overheats, it could increase the risk of a fire, which could be a serious safety issue.
Free Fix
Your Audi dealer will update the software so that the pump's power is cut off if it becomes clogged, preventing a potential fire. This update is free, and you'll be notified when it's time to bring your vehicle in for the fix.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Original — Risk if Unfixed
If the coolant pump overheats, it can increase the risk of a fire.
Original — Remedy
Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
This model year has 2 recorded safety recalls. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.
What is the ENGINE AND ENGINE COOLING:COOLING SYSTEM recall for the 2013 AUDI A6? (Campaign #18V229000)
The electric coolant pump in your vehicle is a small pump that helps keep your engine cool. In some 2012-2017 Audi models, this pump can get blocked or short-circuit, which could lead to overheating. If the pump fails, your engine can overheat, which can cause a fire. This is a serious risk that could happen while you're driving or parked. Your Audi dealer will replace the faulty pump with a new one at no cost to you. You should schedule the repair after checking repair availability with your dealer, so your vehicle can run safely and reliably. This timing describes the original 2018 filing; contact your dealer now to confirm the free repair is available.
What is the ENGINE AND ENGINE COOLING:COOLING SYSTEM recall for the 2013 AUDI A6? (Campaign #17V002000)
The electric coolant pump in your Audi is a small pump that helps keep your engine cool. In some 2012-2017 models with 2.0L turbo engines, debris from your cooling system can clog the pump and cause it to overheat. If the pump overheats, it could increase the risk of a fire, which could be a serious safety issue. Your Audi dealer will update the software so that the pump's power is cut off if it becomes clogged, preventing a potential fire. This update is free, and you'll be notified when it's time to bring your vehicle in for the fix.