The electric coolant pump in your vehicle is a critical part of the cooling system, helping to keep your engine from overheating. In some 2012-2017 Audi models with 2.0L Turbo FSI engines, this pump can get clogged with debris or short-circuit from excess moisture, which could lead to a fire.
Risk if Unfixed
A blocked or short-circuited coolant pump could cause your engine to overheat, leading to a fire. This is a serious risk that could damage your vehicle and potentially put you and others in harm's way.
Free Fix
Audi will replace the faulty electric coolant pump with a new one, free of charge. You should schedule a repair at your local Audi dealership as soon as possible.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Original — Risk if Unfixed
A blocked pump or a short-circuited pump can increase the risk of a fire.
Original — Remedy
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
The electric coolant pump in your Audi is a small electric motor that helps keep your engine cool. In some 2012-2017 models with a 2.0L turbo engine, this pump can get clogged with coolant debris, causing it to overheat.
Risk if Unfixed
If the pump overheats, it can increase the risk of a fire in your engine compartment, which could cause significant damage and potentially put you and others at risk.
Free Fix
Your Audi dealer will update the software to automatically shut off the power to the pump if it's clogged, preventing overheating and potential fires. This repair is free, and you should schedule it as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Original — Risk if Unfixed
If the coolant pump overheats, it can increase the risk of a fire.
Original — Remedy
Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
The electrical connector on your Audi is like a hub that connects the auxiliary heater, which helps warm your car on chilly days. Over time, corrosion in this connector can cause the wires to overheat and potentially melt.
Risk if Unfixed
If the wires melt, it could cause a fire, which is a serious risk to your safety and the safety of others around you.
Free Fix
Your Audi dealer will replace the faulty auxiliary heater and update the software if needed, all at no cost to you. You should schedule the repair as soon as possible to avoid any potential risks.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Original — Risk if Unfixed
The melted wires can increase the risk of a fire.
Original — Remedy
Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
