Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The rearview camera in your vehicle is the display that shows you what's behind your car when you put it in reverse. In some 2022-2023 models, this display might not show anything or be unresponsive.
Risk if Unfixed
If the rearview camera is blank or not working, you'll have reduced visibility behind your vehicle, making it harder to avoid collisions or see potential hazards.
Free Fix
Your dealership will replace the rearview camera with a new one, free of charge. You'll get a letter when the parts are available, and you can also contact Volkswagen's customer service at 1-800-893-5298 or Audi's customer service at 1-800-253-2834 for more information.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Original — Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →