Component
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your vehicle's infotainment system has a brain called the infotainment main unit that controls the rearview camera display. In some 2021-2022 Audi models, this brain can get damaged when you turn off the engine, making the camera display not work the next time you start the car.
Risk if Unfixed
If the rearview camera display doesn't work, you'll be driving without a clear view of what's behind you. This increases the risk of a crash.
Free Fix
Your Audi dealer will replace the infotainment main unit with a new one, and this repair is completely free. You'll get a letter with instructions on when to schedule the fix, and you can also contact Audi's customer service at 1-800-253-2834 for more information.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Original — Remedy
Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 91Ei.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →