Component
BACK OVER PREVENTION:SOFTWARE
Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your Atlas Cross Sport or Atlas has a computer system that helps you see behind your vehicle when you're reversing. In some 2024-2026 models, this system can malfunction and fail to show the rearview camera image.
Risk if Unfixed
If the rearview camera image doesn't show up, you'll have a harder time seeing what's behind your vehicle, which could lead to a crash.
Free Fix
Your Volkswagen dealer will update the software controlling your rearview camera, so you'll have a clear view behind your vehicle again – and it's completely free. You should schedule the update as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions. As a result, the rearview camera image may fail to display as intended.
Original — Risk if Unfixed
A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Original — Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 28, 2026.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →