Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The rearview camera in your Atlas Cross Sport or Atlas is a crucial safety feature that helps you see what's behind your vehicle when you're in reverse. However, some 2024-2025 models have a software glitch that could distort the camera image.
Risk if Unfixed
If the camera image is distorted, you might not be able to see what's behind your vehicle clearly. This could increase the risk of a crash, especially when reversing in tight spaces or at intersections.
Free Fix
Your Volkswagen dealer will update the software controlling your rearview camera, making sure you have a clear view behind your vehicle. This repair is free of charge, and you should schedule it as soon as you receive the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Original — Remedy
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →