Component
EQUIPMENT:ELECTRICAL
Manufacturer
Tesla Motors, Inc.
What Happened
Your vehicle is being recalled because the NEMA 14-50 adapter that comes with it could overheat while charging, posing a risk of fire and injury.
Risk if Unfixed
If the adapter, cord, or wall outlet overheats, you could get burned or there could be a fire.
Free Fix
Tesla will give you a free software update and a new adapter with a built-in safety feature to prevent overheating. They'll also send you a new adapter with a thermal fuse. You can check if you've already received the update by looking at your vehicle's screen, and you can call Tesla's service center if you have any questions.
Show original NHTSA language
Original — What Happened
Tesla Motors, Inc. (Tesla) is recalling certain model year 2013 Model S vehicles equipped for, and delivered with, certain NEMA 14-50 (240 volt) Universal Mobile Connector (UMC) adapters. During charging, the adapter, cord, or wall outlet could overheat.
Original — Risk if Unfixed
An overheated adapter, cord, or wall outlet increases the risk of burn injury and/or fire.
Original — Remedy
Tesla will notify owners and provide an over-the-air (OTA) software update. Some owners have already received this update. This update allows the Model S on board charging system to detect any unexpected fluctuations in the input power or higher resistance connections to the vehicle. If detected, the onboard charging system will automatically reduce the charging current by 25%. Tesla owners can verify that they have received the updated software (version 5.8.4 or later) by viewing the vehicle's center information screen. Additionally, Tesla will mail owners a replacement NEMA 14-50 adapter that is equipped with an internal thermal fuse. The recall began on March 14, 2014. Owners may contact Tesla Service Center at 1-877-79-TESLA (1-877-798-3752).
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →