#09E011000
THULE, INC.
Component
EQUIPMENT
What Happened
Your vehicle has an aftermarket roof rack system that may have a weak bolt that can break, causing the rack and its load to come loose while driving.
Risk if Unfixed
If the bolt breaks, the rack and its load could come loose while driving, creating a road hazard and potentially leading to a car crash.
Free Fix
Thule will send you a free repair kit with instructions to fix the issue. They will contact you when the repair is ready, which should be by April 13, 2009.