Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Manufacturer
Nissan North America, Inc.
What Happened
The rearview camera system in your vehicle is designed to show you what's behind your car when you're in reverse. However, in certain models, a software glitch can cause the camera image to disappear from the display, even if you adjust it to show the view.
Risk if Unfixed
If the rearview camera is not working, you could back into objects or people behind your vehicle without seeing them, increasing the risk of a crash.
Free Fix
Your Nissan dealer will update the software for your back-up camera system, so you can see the view behind your car reliably. This repair is free, and you'll receive a notification when it's time to schedule the update.
Show original NHTSA language
Original — What Happened
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Original — Risk if Unfixed
The lack of an image in the back-up camera display increases the risk of a crash.
Original — Remedy
Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →