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2019 MERCEDES-BENZ Sprinter BACK OVER PREVENTION Recalls

2 recalls Highest severity: Standard NHTSA Filing

All recalls are free to repair at your local dealership. Contact your dealer to schedule service for BACK OVER PREVENTION issues.

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BACK OVER PREVENTION Safety Recalls

Standard NHTSA Filing #22V281000 NHTSA Official Language
Component

BACK OVER PREVENTION:DISPLAY FUNCTION

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk if Unfixed
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Free Fix
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Standard NHTSA Filing #21V077000 NHTSA Official Language
Component

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk if Unfixed
A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Free Fix
DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

Other MERCEDES-BENZ Sprinter 2019 Recalls

Other MERCEDES-BENZ Sprinter Years

Similar BACK OVER PREVENTION Recalls in Other Vehicles

Frequently Asked Questions

Is the 2019 MERCEDES-BENZ Sprinter safe to drive?

This model year has 2 recorded safety recalls. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the BACK OVER PREVENTION:DISPLAY FUNCTION recall for the 2019 MERCEDES-BENZ Sprinter? (Campaign #22V281000)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash. Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.

What is the BACK OVER PREVENTION: SENSING SYSTEM: CAMERA recall for the 2019 MERCEDES-BENZ Sprinter? (Campaign #21V077000)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility." A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash. DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.