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2014 MERCEDES-BENZ Sprinter

9 recalls Risk Grade: D Most severe issue: Critical

All recalls are free to repair at your local dealership. Contact your dealer to schedule service.

Known Safety Recalls

Critical #14V764000 NHTSA Official Language
Component

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Manufacturer
Mercedes-Benz USA, LLC - DBA Sprinter
What Happened
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Risk if Unfixed
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Free Fix
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #19V004000 NHTSA Official Language
Component

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk if Unfixed
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Free Fix
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #17V093000 NHTSA Official Language
Component

AIR BAGS

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
Risk if Unfixed
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Free Fix
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #16V077000 NHTSA Official Language
Component

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk if Unfixed
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Free Fix
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Moderate #17V272000 NHTSA Official Language
Component

ELECTRICAL SYSTEM:SOFTWARE

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
Risk if Unfixed
The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
Free Fix
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Standard NHTSA Filing #21V042000 NHTSA Official Language
Component

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Risk if Unfixed
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Free Fix
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Standard NHTSA Filing #17V786000 NHTSA Official Language
Component

EQUIPMENT

Manufacturer
Midwest Automotive Designs, LLC
What Happened
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk if Unfixed
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Free Fix
Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Standard NHTSA Filing #14V706000 NHTSA Official Language
Component

EQUIPMENT ADAPTIVE/MOBILITY

Manufacturer
Cummings Mobility Conversion & Supply
What Happened
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk if Unfixed
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Free Fix
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Standard NHTSA Filing #14V677000 NHTSA Official Language
Component

STRUCTURE

Manufacturer
Morgan Olson Corporation
What Happened
Morgan Olson Corporation (Morgan Olson) is recalling certain model year 2014 Sprinter 2500 vehicles manufactured May 30, 2014, to August 1, 2014. The affected vehicles may have an aluminum document holder installed in the cab side of the load area partition that an unbelted occupant may strike in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 201, "Occupant Protection in Interior Impact."
Risk if Unfixed
If the vehicle is involved in a crash, an unbelted occupant may strike the document holder, increasing their risk of injury.
Free Fix
Morgan Olson will notify owners, and dealers will relocate the document holder, free of charge. The recall began on December 4, 2014. Owners may contact Morgan Olson customer service at 1-800-262-3437.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

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Frequently Asked Questions

What is the overall risk grade for the 2014 MERCEDES-BENZ Sprinter?

The 2014 MERCEDES-BENZ Sprinter has a risk grade of D. This grade is calculated from 9 NHTSA safety recalls, weighted by severity, recency, and temporal decay. Grades range from A+ (excellent) to F (avoid).

How many safety recalls does the 2014 MERCEDES-BENZ Sprinter have?

The 2014 MERCEDES-BENZ Sprinter has 9 known safety recalls on record. All recalls are repaired free of charge at authorized dealerships.

What is the most severe recall for the 2014 MERCEDES-BENZ Sprinter?

The most severe recall for the 2014 MERCEDES-BENZ Sprinter is classified as critical. This indicates a life-threatening safety issue that should be addressed promptly.

Is the 2014 MERCEDES-BENZ Sprinter safe to drive?

This model year has 9 recorded safety recalls. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the ENGINE AND ENGINE COOLING:ENGINE:DIESEL recall for the 2014 MERCEDES-BENZ Sprinter? (Campaign #14V764000)

Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area. Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash. Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.

What is the AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE recall for the 2014 MERCEDES-BENZ Sprinter? (Campaign #19V004000)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

What is the AIR BAGS recall for the 2014 MERCEDES-BENZ Sprinter? (Campaign #17V093000)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact. If additional air bags do not deploy as intended, the occupants are at an increased risk of injury. DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

What is the AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE recall for the 2014 MERCEDES-BENZ Sprinter? (Campaign #16V077000)

Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death. Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.

What is the ELECTRICAL SYSTEM:SOFTWARE recall for the 2014 MERCEDES-BENZ Sprinter? (Campaign #17V272000)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers. The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash. DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.