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2014 MERCEDES-BENZ Sprinter ENGINE AND ENGINE COOLING Recalls

1 recall Highest severity: Critical

All recalls are free to repair at your local dealership. Contact your dealer to schedule service for ENGINE AND ENGINE COOLING issues.

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ENGINE AND ENGINE COOLING Safety Recalls

Critical #14V764000 NHTSA Official Language
Component

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Manufacturer
Mercedes-Benz USA, LLC - DBA Sprinter
What Happened
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Risk if Unfixed
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Free Fix
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

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Frequently Asked Questions

Is the 2014 MERCEDES-BENZ Sprinter safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the ENGINE AND ENGINE COOLING:ENGINE:DIESEL recall for the 2014 MERCEDES-BENZ Sprinter? (Campaign #14V764000)

Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area. Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash. Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.