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Recall & Buyer Checklist
2020 MERCEDES-BENZ Sprinter · 22 recorded campaigns · Prepared 2026-11-09
Model-year records do not confirm VIN eligibility or completed repairs. Ask your dealer to check your VIN and the original filing's safety instructions.
Done
NHTSA Campaign
OEM Recall
Component
☐
22V796000
22V2790611
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
☐
21V241000
NV3LETULPX
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
☐
21V152000
VS3BREBOL
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
☐
20V802000
VS3BREPB
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
☐
20V663000
Ask dealer
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
☐
20V631000
VS3MONTLAU
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPI
☐
20V595000
VS3SCHELLE
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
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24V930000
VS3BELKOM
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
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23V204000
VS3KOMBAUS
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
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22V360000
VS2SIMKOM
ELECTRICAL SYSTEM:SOFTWARE
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21V972000
VS3PA27
ELECTRICAL SYSTEM:SOFTWARE
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21V411000
VS3UXPOBOX
ELECTRICAL SYSTEM:SOFTWARE
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21V410000
VS3DREHSEL
ELECTRICAL SYSTEM
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21V235000
VS3DISPKI
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
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21V055000
Ask dealer
ELECTRICAL SYSTEM:SOFTWARE
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23V875000
VS3ROHRAH
STRUCTURE:CRITICAL FASTENERS
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23V876000
VS3TREWAN
STRUCTURE:CRITICAL FASTENERS
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23V874000
VS3QUERTR
STRUCTURE:BODY
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22V281000
VS3KOMRUE
BACK OVER PREVENTION:DISPLAY FUNCTION
☐
21V359000
VS3TURSCHA
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
☐
21V153000
VS3SCHIEBT
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
☐
21V077000
VS3RUECON
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
☐ Confirm open recalls by VIN ☐ Schedule free repairs ☐ Keep completed repair orders
Buying used? ☐ Check title / accident / odometer history ☐ Arrange an independent inspection
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Manufacturer
Daimler Vans USA, LLC
What Happened
The parking pawl is a small part in your transmission that helps hold your vehicle in place when you shift into park. In your 2019-2022 Mercedes-Benz Sprinter or Freightliner Sprinter, this pawl's guide bushing could wear out, causing the pawl to fail.
Risk if Unfixed
If the parking pawl doesn't engage properly, your vehicle could roll away without warning, which could increase the risk of a serious crash.
Free Fix
Your dealer will update the software in your vehicle's electronic systems for free. Check with your dealer now to confirm repair availability since letters were mailed on February 10, 2023.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
Original — Risk if Unfixed
Vehicle rollaway increases the risk of a crash.
Original — Remedy
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Manufacturer
Daimler Vans USA, LLC
What Happened
The hydraulic power steering system in your Mercedes Benz Sprinter or Freightliner Sprinter is like a network of pipes and hoses that helps you steer your vehicle. In some 2019-2020 models, the hoses that carry hydraulic fluid could detach and start leaking.
Risk if Unfixed
If the hoses burst, you could lose power steering assistance suddenly, making it harder to steer your vehicle. This could lead to a crash.
Free Fix
Your dealer will install a special clamp on the hydraulic power steering return line hoses to prevent leaks, and this repair is free. You should contact your dealer now to confirm repair availability and schedule the fix.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
Original — Risk if Unfixed
A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Original — Remedy
DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.
The part that connects your brake pedal to the bearing block in your Sprinter or Freightliner Sprinter might not be secure. It's a small washer and bolt that can come loose, especially over time.
Risk if Unfixed
If it detaches, your brake lights could stay on even when you're not pressing the brake pedal. This could make other drivers think you're braking, even when you're not, increasing the risk of a collision.
Free Fix
Your dealer will add a small retaining ring to keep the washer and bolt in place, at no cost to you. You should contact your dealer to confirm repair availability and schedule the fix, especially since you may have already received an interim notification letter in May 2021.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.
Original — Risk if Unfixed
Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.
Original — Remedy
DVUSA will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with PNR A 907 994 01 00) at the bearing bracket of brake pedal, free of charge. DVUSA issued owners an interim notification on May 3, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREBOL.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Manufacturer
Daimler Vans USA, LLC
What Happened
The rear brake calipers in your vehicle are crucial for your brake system's performance. They're like the 'elbows' that help control the pressure in your brake lines. In some 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter models, these calipers can leak brake fluid, letting air into the system.
Risk if Unfixed
If air gets into your brake system, you'll notice your brake pedal travels further than usual before engaging the brakes. This could lead to a longer stopping distance, increasing the risk of a crash.
Free Fix
Your dealer will replace the faulty rear brake calipers with new ones, at no cost to you. You should contact your dealer to confirm repair availability and schedule the free repair as after confirming availability with your dealer as possible, as letters were mailed on January 4, 2022. This timing describes the original 2020 filing; contact your dealer now to confirm the free repair is available.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.
Original — Risk if Unfixed
Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.
Original — Remedy
DVUSA will replace the rear brake calipers, free of charge. Owners notification letters were mailed on January 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Manufacturer
Daimler Vans USA, LLC
What Happened
The hydraulic power steering system in your vehicle uses hoses to send fluid to your steering wheel. In certain 2015-2020 Mercedes-Benz Sprinter models, these hoses could come loose and leak under specific driving conditions.
Risk if Unfixed
If the hoses come loose, you could lose power steering assist while driving, making it harder to control your vehicle. This could increase the risk of a crash.
Free Fix
Your Mercedes-Benz dealer will inspect and fix the power steering system hoses for you, free of charge. You should contact your dealer now to confirm repair availability and schedule the fix.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Original — Risk if Unfixed
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Original — Remedy
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Manufacturer
Daimler Vans USA, LLC
What Happened
The brake hoses in your Sprinter are like the flexible tubes that carry brake fluid to the wheels. In some 2020 models, these hoses might have been damaged during production, which could weaken them over time.
Risk if Unfixed
If the brake hoses start to leak brake fluid, your vehicle's brakes could lose power, making it harder to steer and stop safely. This could cause a loss of control and increase the risk of a crash.
Free Fix
Your Mercedes-Benz dealer will inspect the brake hoses and replace them if they're damaged – at no cost to you. To confirm repair availability and schedule the free repair, contact your dealer now.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The outer area of the brake hoses on the front and rear axles may have been damaged during production.
Original — Risk if Unfixed
Over time, the hose could begin to leak brake fluid, affecting the braking performance of the vehicle, including the potential loss of directional stability when braking, thereby increasing the risk of a crash.
Original — Remedy
DVUSA will notify owners, and dealers will check the condition of the brake hoses on the front and rear axles and replace them as needed, free of charge. The recall began November 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3MONTLAU.
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Manufacturer
Daimler Vans USA, LLC
What Happened
The fuel line in your vehicle has a clamp that holds the hose in place. This clamp can loosen over time, causing a fuel leak.
Risk if Unfixed
If the fuel line clamp gets loose, you could see fuel leaking from your vehicle. This could increase the risk of a fire, which is a serious safety concern.
Free Fix
Your dealer will check and tighten or replace the fuel line clamp, free of charge. You should contact your dealer to schedule the repair and confirm availability, as you may have already received an interim notification in 2020.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.
Original — Risk if Unfixed
A fuel leak can increase the risk of a fire.
Original — Remedy
DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHELLE.
The instrument cluster in your Sprinter is the screen that shows you vital information like speed and navigation. In some 2019-2022 models, this screen might be too bright in certain lighting conditions.
Risk if Unfixed
If the screen is too bright, it could make it hard to see important safety info, like your speed or navigation, which increases the risk of a crash.
Free Fix
Your Mercedes-Benz dealer will update the software for your instrument cluster, completely free of charge. Since you should have already received a letter on January 31, 2025, contact your dealer to confirm repair availability and schedule the update.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Original — Risk if Unfixed
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Original — Remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
The instrument cluster in your vehicle is like a dashboard display that shows you important information like your speed, fuel level, and any warning lights. In some 2019-2022 Sprinter models, this display could fail to turn on when you start the engine.
Risk if Unfixed
If your instrument panel is blank, you won't be able to see critical information like your speed, fuel level, and warning lights. This could increase the risk of a crash, especially in low-light conditions or when driving at high speeds.
Free Fix
Your dealer will update the software for your instrument cluster, free of charge. You should contact your dealer as after confirming availability with your dealer as possible to confirm repair availability and schedule the update, as notice letters were mailed May 5, 2023. This timing describes the original 2023 filing; contact your dealer now to confirm the free repair is available.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Original — Risk if Unfixed
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Original — Remedy
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
The eCall system in your vehicle is a feature that helps emergency responders locate you in case of an emergency. The SIM card software in your vehicle's communication module is what makes this system work, but it's faulty in certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter models.
Risk if Unfixed
If the SIM card software fails, your emergency call system won't work, making it harder for emergency responders to find you in an emergency. This could delay help and increase the risk of injury or harm.
Free Fix
Your dealer will update the communication module's software to fix the issue, either by doing it over the air or visiting the dealership – both options are free. To confirm repair availability and schedule the update, contact your dealer now.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Original — Risk if Unfixed
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Original — Remedy
The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
The park lock system in your Mercedes-Benz Sprinter or Freightliner Sprinter is a software that helps keep your vehicle from moving when you put it in park. But in some 2019-2020 models, this software can malfunction and let your vehicle roll away without the parking brake applied.
Risk if Unfixed
If the software fails, your vehicle could move unexpectedly and increase the chance of a collision, which could cause damage or even injury.
Free Fix
Your dealer will update the software controlling your vehicle's stability program, at no cost to you. You should contact your dealer to confirm repair availability now, as owner notification letters were mailed on February 11, 2022.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
Original — Risk if Unfixed
Unintentional vehicle movement can increase the risk of a crash.
Original — Remedy
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
The software in your vehicle's multimedia system helps control the display and functions like your rearview camera. In some 2019-2021 Sprinter and Freightliner Sprinter models, the software might not work properly, causing the display to go black or reboot.
Risk if Unfixed
Without a working rearview camera display, you could be driving blind to what's behind you, increasing the risk of a crash or injury.
Free Fix
Your dealer will update the multimedia system software for free, or you can schedule an over-the-air update. To confirm repair availability and schedule the update, contact your dealer now.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Original — Risk if Unfixed
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Original — Remedy
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.
The wiring harness is the part that sends signals to your front swivel seat's airbag. In some 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles, the harness was installed incorrectly and could get tangled in the seat's moving parts.
Risk if Unfixed
If the wiring gets damaged, your front seat side airbag might not work properly or could deploy unexpectedly, which could lead to injury.
Free Fix
Your dealer will secure the wiring harness in the right position, and this repair is completely free. Since you received a recall letter on August 11, 2021, contact your dealer to confirm repair availability and schedule the fix now.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Original — Risk if Unfixed
Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
Original — Remedy
Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.
The instrument cluster in your Sprinter is an important display screen that shows vital information like speed, navigation, and alerts. In some 2019-2020 models, this screen can become too bright in certain lighting conditions, making it hard to see.
Risk if Unfixed
A display that's too bright can obstruct your view of the road, increasing the risk of a crash.
Free Fix
Your dealer will update the software for your instrument cluster, which will prevent the screen from becoming too bright, at no cost to you. Since you should have received a letter on May 28, 2021, contact your dealer now to confirm the repair is available and schedule it.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Original — Risk if Unfixed
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
Original — Remedy
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
The communication module in your vehicle's software is responsible for sending your location to emergency responders in case of a crash. In certain 2016-2020 Metris and 2019-2020 Sprinter models, this system might not send the correct location.
Risk if Unfixed
If the eCall system fails, emergency responders might be sent to the wrong place after a crash, which could lead to a delay in getting help to you.
Free Fix
Your Mercedes-Benz dealer will update the software communication module for the emergency call system, at no cost to you. You should contact your dealer now to confirm repair availability and schedule the update.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Original — Risk if Unfixed
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Original — Remedy
DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
The longitudinal frame members in your Mercedes-Benz Sprinter or Freightliner Sprinter are the metal beams that connect the front and rear of the vehicle. They're missing a crucial reinforcement to keep the third-row seats stable.
Risk if Unfixed
If these frame members aren't reinforced, your vehicle could become unstable, making it harder to control. In a crash, the third-row seat mountings could fail, putting you and your passengers at risk of injury.
Free Fix
Your dealer will inspect and fix the frame members as needed, at no cost to you. You should contact your dealer now to confirm repair availability and schedule the free repair.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
Original — Risk if Unfixed
Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
Original — Remedy
Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
The partition wall in your Sprinter van is held together by bolts. In some 2019-2023 models, these bolts might be missing, which could allow the wall to come loose and separate during a crash.
Risk if Unfixed
If the partition wall detaches while you're driving, the risk of injury to you or your passengers increases. In a severe crash, the wall could hit you or others, causing harm.
Free Fix
Your authorized Mercedes-Benz or Freightliner dealer will check the partition wall and secure it with the necessary bolts, free of charge. You should contact your dealer now to confirm repair availability and schedule the fix, as letters were scheduled to be mailed on February 16, 2024.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Original — Risk if Unfixed
A detached partition wall can increase the risk of injury.
Original — Remedy
Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
The propeller shaft bearing in your Mercedes-Benz Sprinter or Freightliner Sprinter is connected to a metal crossmember that helps keep your vehicle stable. Over time, this connection can loosen, affecting your vehicle's control.
Risk if Unfixed
If the connection between the propeller shaft and crossmember fails, you could lose control of your vehicle, which would increase the risk of a crash. In the worst case, a crash could also damage the fuel tank and cause a fire.
Free Fix
Your dealer will inspect and replace the crossmember as needed, at no cost to you. You should contact your dealer now to confirm repair availability and schedule the repair.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.
Original — Risk if Unfixed
Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.
Original — Remedy
Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.
The rearview camera in your Sprinter is a critical safety feature that shows you what's behind your vehicle. In some 2019-2021 models, a software glitch could prevent it from working properly.
Risk if Unfixed
If the rearview camera display fails, you'll have a reduced view of what's behind your vehicle, which increases the risk of a collision when reversing.
Free Fix
Your dealer will update the camera software for free, so schedule a repair now to confirm availability. You should contact your dealer to confirm the repair and get the update done as after confirming availability with your dealer as possible. This timing describes the original 2022 filing; contact your dealer now to confirm the free repair is available.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Original — Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
The front door hinges on your 2020 Mercedes-Benz Sprinter are held together by screws. In some vehicles, these screws weren't tightened properly.
Risk if Unfixed
If the screws aren't tightened, the gap between the door and your vehicle's body could change. This could increase the risk of injury in a crash.
Free Fix
Your Mercedes-Benz dealer will inspect the screws and tighten them if necessary, at no cost to you. You should contact your dealer to confirm they have the repair available and schedule it now.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.
Original — Risk if Unfixed
Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.
Original — Remedy
Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.
The electrical latch on your Sprinter's sliding door helps secure it when you're on the move. In some 2019-2020 models, it might not be designed for an electric sliding door, which could cause problems.
Risk if Unfixed
In a crash, the sliding door could come open more easily than intended, potentially causing injury to you or your passengers.
Free Fix
Your dealer will convert the sliding door from electric to manual, so it's safe and secure. This repair is completely free, and you should contact your dealer to schedule it now, as letters were mailed on January 20, 2023.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Original — Risk if Unfixed
In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.
Original — Remedy
DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.
The rearview camera system in your Sprinter is a safety feature that helps you see what's behind your vehicle. It's part of the multimedia system 'Connect 5' and provides a live view of what's behind you while you're reversing.
Risk if Unfixed
If the rearview camera display is delayed or obscured, you might not see what's behind your vehicle, which could lead to a crash.
Free Fix
Your dealer will update the software in your vehicle's multimedia system at no cost to you. This will ensure your rearview camera display works as intended and provides a clear view of what's behind your vehicle.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Original — Risk if Unfixed
A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Original — Remedy
DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.
What is the overall risk grade for the 2020 MERCEDES-BENZ Sprinter?
The 2020 MERCEDES-BENZ Sprinter has a risk grade of F. This grade is calculated from 22 NHTSA safety recalls, weighted by severity, recency, and temporal decay. Grades range from A+ (excellent) to F (avoid).
How many safety recalls does the 2020 MERCEDES-BENZ Sprinter have?
The 2020 MERCEDES-BENZ Sprinter has 22 known safety recalls on record. All recalls are repaired free of charge at authorized dealerships.
What is the most severe recall for the 2020 MERCEDES-BENZ Sprinter?
The most severe recall for the 2020 MERCEDES-BENZ Sprinter is classified as critical. This indicates a life-threatening safety issue that should be addressed promptly.
Is the 2020 MERCEDES-BENZ Sprinter safe to drive?
This model year has 22 recorded safety recalls. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.
What is the POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL recall for the 2020 MERCEDES-BENZ Sprinter? (Campaign #22V796000)
The parking pawl is a small part in your transmission that helps hold your vehicle in place when you shift into park. In your 2019-2022 Mercedes-Benz Sprinter or Freightliner Sprinter, this pawl's guide bushing could wear out, causing the pawl to fail. If the parking pawl doesn't engage properly, your vehicle could roll away without warning, which could increase the risk of a serious crash. Your dealer will update the software in your vehicle's electronic systems for free. Check with your dealer now to confirm repair availability since letters were mailed on February 10, 2023.
What is the STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS recall for the 2020 MERCEDES-BENZ Sprinter? (Campaign #21V241000)
The hydraulic power steering system in your Mercedes Benz Sprinter or Freightliner Sprinter is like a network of pipes and hoses that helps you steer your vehicle. In some 2019-2020 models, the hoses that carry hydraulic fluid could detach and start leaking. If the hoses burst, you could lose power steering assistance suddenly, making it harder to steer your vehicle. This could lead to a crash. Your dealer will install a special clamp on the hydraulic power steering return line hoses to prevent leaks, and this repair is free. You should contact your dealer now to confirm repair availability and schedule the fix.
What is the SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES recall for the 2020 MERCEDES-BENZ Sprinter? (Campaign #21V152000)
The part that connects your brake pedal to the bearing block in your Sprinter or Freightliner Sprinter might not be secure. It's a small washer and bolt that can come loose, especially over time. If it detaches, your brake lights could stay on even when you're not pressing the brake pedal. This could make other drivers think you're braking, even when you're not, increasing the risk of a collision. Your dealer will add a small retaining ring to keep the washer and bolt in place, at no cost to you. You should contact your dealer to confirm repair availability and schedule the fix, especially since you may have already received an interim notification letter in May 2021.
What is the SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER recall for the 2020 MERCEDES-BENZ Sprinter? (Campaign #20V802000)
The rear brake calipers in your vehicle are crucial for your brake system's performance. They're like the 'elbows' that help control the pressure in your brake lines. In some 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter models, these calipers can leak brake fluid, letting air into the system. If air gets into your brake system, you'll notice your brake pedal travels further than usual before engaging the brakes. This could lead to a longer stopping distance, increasing the risk of a crash. Your dealer will replace the faulty rear brake calipers with new ones, at no cost to you. You should contact your dealer to confirm repair availability and schedule the free repair as soon as possible, as letters were mailed on January 4, 2022.
What is the STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS recall for the 2020 MERCEDES-BENZ Sprinter? (Campaign #20V663000)
The hydraulic power steering system in your vehicle uses hoses to send fluid to your steering wheel. In certain 2015-2020 Mercedes-Benz Sprinter models, these hoses could come loose and leak under specific driving conditions. If the hoses come loose, you could lose power steering assist while driving, making it harder to control your vehicle. This could increase the risk of a crash. Your Mercedes-Benz dealer will inspect and fix the power steering system hoses for you, free of charge. You should contact your dealer now to confirm repair availability and schedule the fix.
