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NHTSA Recall #22V281000 — MERCEDES-BENZ Sprinter BACK OVER PREVENTION

Standard NHTSA Filing NHTSA Official Language
ID: #22V281000 MFR: Daimler Vans USA, LLC

What This Recall Means

Component

BACK OVER PREVENTION:DISPLAY FUNCTION

What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk if Unfixed
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

How to Get This Fixed

Free Fix
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
Show original NHTSA language

What happened

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk if unfixed

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.

Original NHTSA model designations: MERCEDES-BENZ SPRINTER 2500, MERCEDES-BENZ SPRINTER 3500, FREIGHTLINER SPRINTER 2500, FREIGHTLINER SPRINTER 3500

Affected Vehicles

Arrange a free repair

Contact an authorized MERCEDES-BENZ dealer →

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #22V281000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.

Frequently Asked Questions

Is the 2021 MERCEDES-BENZ Sprinter safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the BACK OVER PREVENTION:DISPLAY FUNCTION recall for the 2021 MERCEDES-BENZ Sprinter? (Campaign #22V281000)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash. Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.