Component
BACK OVER PREVENTION:SOFTWARE
Manufacturer
Ford Motor Company
What Happened
The rearview camera system in your vehicle is a safety feature that shows you what's behind your car. In some 2018-2024 models, a software glitch may cause the camera display to show a blank image or stay on after you've stopped backing up.
Risk if Unfixed
If your rearview camera doesn't show you what's behind your vehicle, you might miss something, like a person or another car. The camera also might continue to show a view of the area behind your vehicle even after you've moved forward, which could distract you and increase the risk of a crash.
Free Fix
Your Ford dealer will update the camera software for free. This will fix the problem and ensure your rearview camera works as it should. You should schedule the update as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Original — Risk if Unfixed
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Original — Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →