Component
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Manufacturer
Chrysler (FCA US LLC)
What Happened
Your Jeep Grand Cherokee or Dodge Durango's front differential is a critical component that helps transfer power to the front wheels. In some 2019 models, the pinion gears inside the differential may not be strong enough and can wear down over time.
Risk if Unfixed
If this happens, you could lose power while driving, making it harder to control your vehicle and increasing the risk of a crash. You could also lose the ability to put your vehicle in PARK when stationary, which could cause it to roll away.
Free Fix
Your authorized Chrysler dealer will replace the front differential with a new, improved one, completely free of charge. You should schedule the repair as soon as possible after receiving the recall notice.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
Original — Risk if Unfixed
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Original — Remedy
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →