Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The rearview camera display on your vehicle shows you what's behind you when you're in reverse. In certain Audi models, a software problem could cause the display to show a blank or black screen instead of the live camera image.
Risk if Unfixed
If the display is blank when you're backing up, you'll have reduced visibility of what's behind your vehicle, which could lead to a crash.
Free Fix
Your Audi dealer will update the infotainment system software to fix the issue, and it won't cost you a thing. You should schedule the repair as soon as you receive the notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Original — Remedy
Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →