FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your Audi's fuel line is a critical tube that carries gasoline from the tank to the engine. In some 2012-2014 models, this tube can develop a weak spot that could crack and leak fuel.
Risk if Unfixed
If this happens, you could be driving along with a potential fire hazard. A leak in the presence of an ignition source, like a spark from the engine, could cause a fire.
Free Fix
Audi will replace the faulty fuel line with a new one at no cost to you. Schedule an appointment at your local Audi dealership as soon as you receive the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.
Original — Risk if Unfixed
A fuel leak in the presence of an ignition source, increases the risk of a fire.
Original — Remedy
Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall began February 5, 2018. Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your Audi A6 or A7 has a fuel hose in the engine compartment that carries gasoline from the fuel tank to the engine. Over time, this hose can break down and start leaking fuel.
Risk if Unfixed
If the hose leaks and you're near an ignition source, like a spark from a hot engine or exhaust pipe, there's a chance a fire could start.
Free Fix
Your Audi dealer will replace the faulty fuel hose and the underhood fuel pump for free. You'll receive a notification when the repair is ready, and it's completely free of charge.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 and Audi A7 vehicles. The affected vehicles have a fuel hose in the engine compartment that may degrade and leak fuel.
Original — Risk if Unfixed
A fuel leak in the presence of an ignition source increases the risk of a fire.
Original — Remedy
Audi will notify owners, and dealers will replace the under hood fuel pump and fuel hose, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24BZ.
Your vehicle's fuel rail is a critical part that delivers fuel to your engine. In certain 2011-2013 models, the fuel rail could develop a leak.
Risk if Unfixed
A fuel leak near an ignition source could cause a fire, which could lead to serious injury or property damage.
Free Fix
Your dealer will replace the faulty fuel rail and seals with new, safer parts - at no cost to you. You'll be notified when the repair is ready, and you should schedule it as soon as possible.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
Original — Risk if Unfixed
A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
Original — Remedy
Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.