Component
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your vehicle has a small electric pump that helps keep the engine cool. This pump can get clogged with debris or short-circuited by water, which could cause a fire.
Risk if Unfixed
If the pump fails, it can increase the risk of a fire, which could cause serious damage to your vehicle and potentially harm you or others.
Free Fix
Audi will replace the pump for free, and you'll be notified when it's time to bring your vehicle in for the repair. They'll do it at no cost to you.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Original — Risk if Unfixed
A blocked pump or a short-circuited pump can increase the risk of a fire.
Original — Remedy
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →