Component
SEAT BELTS:PRETENSIONER
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The seat belt pretensioner in your vehicle is a critical safety device that tightens the seat belt in case of a crash. In certain 2016-2018 models, this part might not work as intended.
Risk if Unfixed
If the pretensioner fails in a crash, the seat belt might not hold you securely, increasing the risk of serious injury or even ejection from the vehicle.
Free Fix
Your authorized dealer will replace the faulty pretensioner for you, free of charge. They will also replace any affected air bags. Schedule the repair as soon as you receive the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Original — Risk if Unfixed
In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Original — Remedy
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →