Component
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The electric coolant pump in your vehicle is a small motor that helps keep your engine from overheating. In some 2012-2017 Audi models, this pump can malfunction due to debris or moisture, leading to overheating.
Risk if Unfixed
If the pump fails, it could cause your engine to overheat, which may lead to a fire. This is a serious risk that could cause significant damage or harm.
Free Fix
Your Audi dealer will replace the faulty pump with a new one, free of charge. You should schedule the repair as soon as possible after receiving the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Original — Risk if Unfixed
A blocked pump or a short-circuited pump can increase the risk of a fire.
Original — Remedy
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →