Component
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The electric coolant pump in your Audi is like a little fan that helps keep your engine cool. In some 2012-2017 models with 2.0L Turbo FSI engines, this pump can get clogged with debris or short-circuit due to moisture.
Risk if Unfixed
If the pump gets blocked or short-circuits, your engine can overheat, which can lead to a fire. This is a serious risk that could cause significant damage to your vehicle and potentially put you in harm's way.
Free Fix
Audi will contact you directly to let you know when to bring your vehicle in. They'll replace the faulty pump with a new one at no cost to you. This is a free repair, so schedule an appointment as soon as you can.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Original — Risk if Unfixed
A blocked pump or a short-circuited pump can increase the risk of a fire.
Original — Remedy
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →