Component
STEERING:ELECTRIC POWER ASSIST SYSTEM
Manufacturer
Toyota Motor Engineering & Manufacturing
What Happened
Your vehicle's electric power steering system, which helps with steering, has a potential issue: water can enter the steering gear box.
Risk if Unfixed
If this happens, you might need to work harder to steer your vehicle at low speeds, which could increase the risk of a crash.
Free Fix
Toyota will replace the power steering gear box for free, and they'll contact you to schedule the repair. You can also contact them at 1-888-270-9371 with any questions.
Show original NHTSA language
Original — What Happened
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Original — Risk if Unfixed
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Original — Remedy
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →