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Campaign 20V373000

Critical NHTSA Official Language
ID: #20V373000 MFR: Toyota Motor Engineering & Manufacturing

What This Recall Means

Component

STEERING:ELECTRIC POWER ASSIST SYSTEM

What Happened
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Risk if Unfixed
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.

How to Get This Fixed

Free Fix
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.

Affected Vehicles

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #20V373000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.