Component
BACK OVER PREVENTION:SOFTWARE
Manufacturer
Tesla, Inc.
What Happened
The computer that controls your rearview camera could fail, preventing you from seeing what's behind your vehicle when you're in reverse. This affects certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles.
Risk if Unfixed
If the camera image doesn't display, you'll have a reduced view of what's behind your car, which could increase the risk of a collision when you're reversing.
Free Fix
Tesla will send a free software update to fix the issue, and if necessary, they'll also replace a faulty computer at no cost to you. You should check your mailbox for the recall notice and contact Tesla customer service if you have any questions.
Show original NHTSA language
Original — What Happened
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Original — Risk if Unfixed
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Original — Remedy
Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →