Component
FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Manufacturer
Tesla, Inc.
What Happened
The Pedestrian Warning System in your car is a feature that alerts pedestrians when you're approaching them, making sure they know you're there. Unfortunately, some 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles had a problem with this system and the sounds were turned off by mistake.
Risk if Unfixed
If the Pedestrian Warning System sounds aren't working, pedestrians might not know you're approaching, which could lead to a crash.
Free Fix
Tesla will send a free software update to your vehicle over the airwaves, which will fix the issue. This update is free, and you should check if you've received it by contacting Tesla customer service at 1-877-798-3752.
Show original NHTSA language
Original — What Happened
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Original — Risk if Unfixed
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Original — Remedy
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →