Component
FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Manufacturer
Tesla, Inc.
What Happened
The Pedestrian Warning System in your vehicle is a feature that alerts pedestrians with a specific sound when they're near. Unfortunately, a factory error caused this sound to be muted in your car.
Risk if Unfixed
If you're approaching a pedestrian who can't hear the warning sound, they may not realize you're there, increasing the risk of a crash.
Free Fix
Tesla will send an automatic software update to your vehicle to fix the issue, and it's completely free. You don't need to do anything - the update will happen remotely, and you should check your vehicle's software version to confirm the update has been applied.
Show original NHTSA language
Original — What Happened
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Original — Risk if Unfixed
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Original — Remedy
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →