Component
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Manufacturer
Chrysler (FCA US, LLC)
What Happened
Your vehicle's engine software may not alert you if the oil level gets too low, which is a problem with certain 2019-2020 Ram 3500, 4500, and 5500 vehicles with a Cummins 6.7L High Output engine.
Risk if Unfixed
If the oil level gets too low, it can damage your engine, potentially causing an oil leak or a punctured engine block, which could lead to a fire.
Free Fix
Don't worry, it's free! Dealers will update the engine software to fix the issue, and you should schedule an appointment as soon as possible.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Original — Risk if Unfixed
Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Original — Remedy
Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →