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2019 MERCEDES-BENZ Metris

12 recalls Risk Grade: F Most severe issue: Critical

All recalls are free to repair at your local dealership. Contact your dealer to schedule service.

Known Safety Recalls

Critical #22V134000 NHTSA Official Language
Component

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Risk if Unfixed
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Free Fix
Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Critical #22V066000 NHTSA Official Language
Component

SERVICE BRAKES, HYDRAULIC:FLUID

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Risk if Unfixed
A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Free Fix
Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Critical #20V729000 NHTSA Official Language
Component

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles. The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles may not have been correctly installed.
Risk if Unfixed
The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.
Free Fix
DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Critical #20V340000 NHTSA Official Language
Component

POWER TRAIN:DRIVELINE:DRIVESHAFT

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations.
Risk if Unfixed
Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.
Free Fix
DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Critical #19V489000 NHTSA Official Language
Component

STEERING

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
Risk if Unfixed
An unexpected loss of power steering assist can increase the risk of crash.
Free Fix
DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Moderate #22V360000 NHTSA Official Language
Component

ELECTRICAL SYSTEM:SOFTWARE

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk if Unfixed
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Free Fix
The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Moderate #21V055000 NHTSA Official Language
Component

ELECTRICAL SYSTEM:SOFTWARE

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk if Unfixed
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Free Fix
DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Moderate #19V715000 NHTSA Official Language
Component

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Risk if Unfixed
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Free Fix
DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Low Priority #19V666000 NHTSA Official Language
Component

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
Risk if Unfixed
The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
Free Fix
DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Standard NHTSA Filing #19V693000 NHTSA Official Language
Component

UNKNOWN OR OTHER

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Risk if Unfixed
Failure to identify loose safety related parts can increase the risk of crash and injury.
Free Fix
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Standard NHTSA Filing #19V545000 NHTSA Official Language
Component

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.
Risk if Unfixed
The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.
Free Fix
DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Standard NHTSA Filing #19V222000 NHTSA Official Language
Component

UNKNOWN OR OTHER

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Risk if Unfixed
Failure to identify loose safety related parts can increase the risk of crash and injury.
Free Fix
DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

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Other MERCEDES-BENZ Metris Years

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Frequently Asked Questions

What is the overall risk grade for the 2019 MERCEDES-BENZ Metris?

The 2019 MERCEDES-BENZ Metris has a risk grade of F. This grade is calculated from 12 NHTSA safety recalls, weighted by severity, recency, and temporal decay. Grades range from A+ (excellent) to F (avoid).

How many safety recalls does the 2019 MERCEDES-BENZ Metris have?

The 2019 MERCEDES-BENZ Metris has 12 known safety recalls on record. All recalls are repaired free of charge at authorized dealerships.

What is the most severe recall for the 2019 MERCEDES-BENZ Metris?

The most severe recall for the 2019 MERCEDES-BENZ Metris is classified as critical. This indicates a life-threatening safety issue that should be addressed promptly.

Is the 2019 MERCEDES-BENZ Metris safe to drive?

This model year has 12 recorded safety recalls. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS recall for the 2019 MERCEDES-BENZ Metris? (Campaign #22V134000)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak. A fuel leak in the presence of an ignition source can increase the risk of a fire. Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.

What is the SERVICE BRAKES, HYDRAULIC:FLUID recall for the 2019 MERCEDES-BENZ Metris? (Campaign #22V066000)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach. A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash. Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.

What is the SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS recall for the 2019 MERCEDES-BENZ Metris? (Campaign #20V729000)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles. The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles may not have been correctly installed. The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash. DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.

What is the POWER TRAIN:DRIVELINE:DRIVESHAFT recall for the 2019 MERCEDES-BENZ Metris? (Campaign #20V340000)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations. Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury. DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.

What is the STEERING recall for the 2019 MERCEDES-BENZ Metris? (Campaign #19V489000)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist. An unexpected loss of power steering assist can increase the risk of crash. DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.