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2021 MERCEDES-BENZ Metris

7 recalls Risk Grade: F Most severe issue: Critical

All recalls are free to repair at your local dealership. Contact your dealer to schedule service.

Known Safety Recalls

Critical #23V444000 NHTSA Official Language
Component

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Risk if Unfixed
A loss of drive power can increase the risk of a crash.
Free Fix
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Critical #22V134000 NHTSA Official Language
Component

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Risk if Unfixed
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Free Fix
Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Critical #22V066000 NHTSA Official Language
Component

SERVICE BRAKES, HYDRAULIC:FLUID

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Risk if Unfixed
A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Free Fix
Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #21V513000 NHTSA Official Language
Component

SEAT BELTS:REAR/OTHER:RETRACTOR

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk if Unfixed
An unsecured child restraint system can increase the risk of injury during a crash.
Free Fix
Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Moderate #25V463000 NHTSA Official Language
Component

EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk if Unfixed
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Free Fix
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Moderate #22V360000 NHTSA Official Language
Component

ELECTRICAL SYSTEM:SOFTWARE

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk if Unfixed
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Free Fix
The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Low Priority #21V106000 NHTSA Official Language
Component

SEATS

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly.
Risk if Unfixed
An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.
Free Fix
DVUSA will notify owners, and dealers will replace the seat frame base, free of charge. DVUSA issued owners an interim notification on May 6, 2021. The recall began May 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZNAT.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

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Other MERCEDES-BENZ Metris Years

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Frequently Asked Questions

What is the overall risk grade for the 2021 MERCEDES-BENZ Metris?

The 2021 MERCEDES-BENZ Metris has a risk grade of F. This grade is calculated from 7 NHTSA safety recalls, weighted by severity, recency, and temporal decay. Grades range from A+ (excellent) to F (avoid).

How many safety recalls does the 2021 MERCEDES-BENZ Metris have?

The 2021 MERCEDES-BENZ Metris has 7 known safety recalls on record. All recalls are repaired free of charge at authorized dealerships.

What is the most severe recall for the 2021 MERCEDES-BENZ Metris?

The most severe recall for the 2021 MERCEDES-BENZ Metris is classified as critical. This indicates a life-threatening safety issue that should be addressed promptly.

Is the 2021 MERCEDES-BENZ Metris safe to drive?

This model year has 7 recorded safety recalls. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP recall for the 2021 MERCEDES-BENZ Metris? (Campaign #23V444000)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power. A loss of drive power can increase the risk of a crash. Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.

What is the FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS recall for the 2021 MERCEDES-BENZ Metris? (Campaign #22V134000)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak. A fuel leak in the presence of an ignition source can increase the risk of a fire. Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.

What is the SERVICE BRAKES, HYDRAULIC:FLUID recall for the 2021 MERCEDES-BENZ Metris? (Campaign #22V066000)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach. A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash. Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.

What is the SEAT BELTS:REAR/OTHER:RETRACTOR recall for the 2021 MERCEDES-BENZ Metris? (Campaign #21V513000)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection." An unsecured child restraint system can increase the risk of injury during a crash. Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.

What is the EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT recall for the 2021 MERCEDES-BENZ Metris? (Campaign #25V463000)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility." A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash. Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.