NHTSA Recall #19V693000 — MERCEDES-BENZ Sprinter UNKNOWN OR OTHER
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What happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Risk if unfixed
Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Original NHTSA model designations: MERCEDES-BENZ SPRINTER 2500, MERCEDES-BENZ SPRINTER 3500, MERCEDES-BENZ METRIS
Affected Vehicles
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Contact an authorized MERCEDES-BENZ dealer →Is YOUR vehicle affected?
This page lists the models and model years named in NHTSA campaign #19V693000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.
Frequently Asked Questions
Is the 2019 MERCEDES-BENZ Sprinter safe to drive?
This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.
What is the UNKNOWN OR OTHER recall for the 2019 MERCEDES-BENZ Sprinter? (Campaign #19V693000)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks. Failure to identify loose safety related parts can increase the risk of crash and injury. DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.