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NHTSA Recall #20V340000 — MERCEDES-BENZ Metris POWER TRAIN

Critical NHTSA Official Language
ID: #20V340000 MFR: Daimler Vans USA, LLC

What This Recall Means

Component

POWER TRAIN:DRIVELINE:DRIVESHAFT

What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations.
Risk if Unfixed
Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.

How to Get This Fixed

Free Fix
DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.
Show original NHTSA language

What happened

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations.

Risk if unfixed

Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.

Remedy

DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.

Original NHTSA model designations: MERCEDES-BENZ METRIS

Affected Vehicles

Arrange a free repair

Contact an authorized MERCEDES-BENZ dealer →

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #20V340000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.

Frequently Asked Questions

Is the 2019 MERCEDES-BENZ Metris safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the POWER TRAIN:DRIVELINE:DRIVESHAFT recall for the 2019 MERCEDES-BENZ Metris? (Campaign #20V340000)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations. Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury. DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.