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2017 MERCEDES-BENZ Metris STEERING Recalls

2 recalls Highest severity: Critical

All recalls are free to repair at your local dealership. Contact your dealer to schedule service for STEERING issues.

← View all 2017 MERCEDES-BENZ Metris recalls

STEERING Safety Recalls

Critical #19V290000 NHTSA Official Language
Component

STEERING:ELECTRIC POWER ASSIST SYSTEM

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Risk if Unfixed
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Free Fix
DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Critical #17V595000 NHTSA Official Language
Component

STEERING:ELECTRIC POWER ASSIST SYSTEM

Manufacturer
Daimler Vans USA, LLC
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
Risk if Unfixed
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Free Fix
DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

Other MERCEDES-BENZ Metris 2017 Recalls

Other MERCEDES-BENZ Metris Years

Similar STEERING Recalls in Other Vehicles

Frequently Asked Questions

Is the 2017 MERCEDES-BENZ Metris safe to drive?

This model year has 2 recorded safety recalls. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the STEERING:ELECTRIC POWER ASSIST SYSTEM recall for the 2017 MERCEDES-BENZ Metris? (Campaign #19V290000)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash. DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.

What is the STEERING:ELECTRIC POWER ASSIST SYSTEM recall for the 2017 MERCEDES-BENZ Metris? (Campaign #17V595000)

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins. The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash. DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.