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NHTSA Recall #19V290000 — MERCEDES-BENZ Metris STEERING

Critical NHTSA Official Language
ID: #19V290000 MFR: Daimler Vans USA, LLC

What This Recall Means

Component

STEERING:ELECTRIC POWER ASSIST SYSTEM

What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Risk if Unfixed
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

How to Get This Fixed

Free Fix
DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
Show original NHTSA language

What happened

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

Risk if unfixed

Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.

Original NHTSA model designations: MERCEDES-BENZ METRIS

Affected Vehicles

2017 MERCEDES-BENZ Metris
2016 MERCEDES-BENZ Metris

Arrange a free repair

Contact an authorized MERCEDES-BENZ dealer →

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #19V290000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.

Check My VIN — Free Official NHTSA recall lookup →

Frequently Asked Questions

Is the 2017 MERCEDES-BENZ Metris safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the STEERING:ELECTRIC POWER ASSIST SYSTEM recall for the 2017 MERCEDES-BENZ Metris? (Campaign #19V290000)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash. DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.