Component
SEATS:MID/REAR ASSEMBLY
Manufacturer
Mazda North American Operations
What Happened
The second-row seats in your CX-9 have a part that makes the left side of the seat slide forward. It's meant to help protect you in a crash, but in certain 2020-2021 models, it can move unexpectedly.
Risk if Unfixed
If you're in the left seat and the seat slides forward during a crash, you could get hurt worse because the force of the impact will be transferred to your body. This increases your risk of injury.
Free Fix
Your Mazda dealer will replace the faulty parts inside the second-row seats at no cost to you. Just schedule the repair when you get the recall notice, and it's done for free.
Show original NHTSA language
Original — What Happened
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Original — Risk if Unfixed
A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
Original — Remedy
Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →