Component
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Manufacturer
Chrysler (FCA US LLC)
What Happened
The headrest in your front seat has an active component that helps it move forward in a rear-end crash to reduce injury. In some 2012-2013 Chrysler 200, Dodge Avenger, and 2012 Jeep Liberty models, this part can fail and prevent the headrest from moving when it's supposed to.
Risk if Unfixed
If your headrest doesn't deploy in a rear-end crash, you're at a higher risk of getting hurt, especially to your neck and head.
Free Fix
Your Chrysler dealer will replace the faulty component free of charge. When you get the recall notice, schedule the repair to update your headrest system and ensure it works properly in case of an accident.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Original — Risk if Unfixed
If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
Original — Remedy
Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →