Component
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Manufacturer
Chrysler (FCA US LLC)
What Happened
The head restraint in your front seats has an electronic system that helps it move up and forward in a rear-end crash to reduce the risk of neck injury. However, this system can fail, leaving you without this protection.
Risk if Unfixed
If you're in a rear-end crash and the headrests don't move up and forward as they should, you could be at a higher risk of neck injury or other harm.
Free Fix
Your Chrysler dealership will replace the faulty part that controls the headrests, and this repair will be done at no cost to you.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Original — Risk if Unfixed
If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
Original — Remedy
Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →