Your vehicle's power transfer unit, which helps your transmission and differential work together, might be damaged and stop working properly.
Risk if Unfixed
If this happens, you could lose power while driving, which increases the risk of a crash. Additionally, if you're not in park, your vehicle could roll away, also increasing the risk of a crash or injury.
Free Fix
You'll receive a notification letter, and a dealership will update the software for free, so your power transfer unit works properly again.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Original — Risk if Unfixed
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
Original — Remedy
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Risk if Unfixed
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Free Fix
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Your 2016 Jeep Cherokee may have a faulty left halfshaft that could break without warning.
Risk if Unfixed
If the halfshaft breaks, it could come loose and cause a crash, which could lead to serious injury or damage.
Free Fix
Chrysler will replace the left halfshaft for free, and they'll notify you when it's time to schedule the repair.
Show original NHTSA language
Original — What Happened
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Original — Risk if Unfixed
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Original — Remedy
Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.
Your 2016 Jeep Cherokee may have a faulty axle shaft that was incorrectly made, which could break without warning.
Risk if Unfixed
If the axle shaft breaks, it could disconnect and increase the risk of a crash, potentially putting you and others at risk of injury.
Free Fix
Chrysler will replace the faulty axle shaft with a new one, free of charge, as soon as possible.
Show original NHTSA language
Original — What Happened
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Original — Risk if Unfixed
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Original — Remedy
Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.