Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Manufacturer
Nissan North America, Inc.
What Happened
The back-up camera system in your vehicle is designed to show you what's behind your car when you're in reverse. In some 2018-2019 models, the camera settings can get stuck on a wrong view, making it hard to see what's behind you.
Risk if Unfixed
If the camera display is stuck on the wrong view, you'll be unable to see what's behind your vehicle while reversing, increasing the risk of a crash.
Free Fix
Your Nissan dealer will update the camera settings software to fix the issue, and the repair is completely free. You should schedule the repair as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Original — Risk if Unfixed
The lack of an image in the back-up camera display increases the risk of a crash.
Original — Remedy
Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →