Component
POWER TRAIN:AUTOMATIC TRANSMISSION
Manufacturer
FORD MOTOR COMPANY
What Happened
Your vehicle's automatic transmission's torque converter output shaft might have a problem that could fail.
Risk if Unfixed
If this happens, your car could suddenly lose power without warning, which could lead to a crash.
Free Fix
You'll get a notification, and the dealership will replace the torque converter for free. They'll start doing this starting August 9, 2012.
Show original NHTSA language
Original — What Happened
FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.
Original — Risk if Unfixed
THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.
Original — Remedy
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →