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Campaign 12V006000

Critical NHTSA Official Language
ID: #12V006000 MFR: FORD MOTOR COMPANY

What This Recall Means

Component

POWER TRAIN:AUTOMATIC TRANSMISSION

What Happened
FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.
Risk if Unfixed
THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

How to Get This Fixed

Free Fix
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Affected Vehicles

2005 FORD Freestar
2004 FORD Freestar

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #12V006000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.

Check My VIN — Free Official NHTSA recall lookup →