Component
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Manufacturer
FORD MOTOR COMPANY
What Happened
Your vehicle's liftgate lock may not work properly due to an incorrect electronic setting.
Risk if Unfixed
If the liftgate lock doesn't work, you may not be able to secure your cargo, which could lead to it falling out while driving, potentially causing an accident.
Free Fix
Ford will update the control module for free, and you can schedule the repair at your local dealership starting on November 1, 2010. You can also contact Ford directly at 1-866-436-7332.
Show original NHTSA language
Original — What Happened
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Original — Risk if Unfixed
THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Original — Remedy
FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →