Component
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Manufacturer
Ford Motor Company
What Happened
The gear position indicator on your vehicle is a small part that helps your transmission shift gears smoothly. In your 2013-2021 model, the bushing that connects this indicator to the transmission might wear out or come loose over time.
Risk if Unfixed
If this happens, your gearshift may not work correctly, and you might accidentally move your vehicle in an unexpected direction. Even worse, the vehicle could roll away from you when you think it's in 'Park', which could cause a crash or injury.
Free Fix
Your Ford dealer will replace the worn-out bushing and add a protective cover to the shift cable, all at no cost to you. You'll get a notification letter, but you can also call Ford's customer service at 1-866-436-7332 to schedule the repair as soon as possible.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Original — Risk if Unfixed
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Original — Remedy
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →