Component
ELECTRICAL SYSTEM:IGNITION
Manufacturer
Ford Motor Company
What Happened
The ignition system in your Escape, Focus, or C-Max is responsible for turning the engine on and off. In some 2015 models, it could get stuck in the 'on' position, even if you turn the key or press the start button to shut it off.
Risk if Unfixed
If the engine doesn't turn off when you expect it to, someone could shift the transmission out of park without realizing it, causing the vehicle to move unexpectedly. This could lead to a crash, especially if you're parked on a slope or near traffic.
Free Fix
Your Ford dealer will update the software in your vehicle's computer to fix the problem, and the repair is free. You'll get a notification when the update is available, and you should schedule the service as soon as possible.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Original — Risk if Unfixed
If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Original — Remedy
Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →